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Shipping Policy


Shipping policy

Thank you for visiting and shopping at RHOANDNYA.COM. The following are the terms and conditions that constitute our Shipping Policy. We are committed to making sure that items are delivered to our customers as quickly as possible. You will receive your order in 5 - 10 business days from the date it was shipped. Some orders within the United States may be delivered within 5 business days or earlier including 2 days of processing and handling.

Order Processing and Shipment

Verification

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. Within this time frame, it may be difficult for us to change or cancel your order, however, we will do our best to support your request.

Processing, Shipping and Delivery time

Orders processed from our United States warehouse ship within a maximum of 2 business days. They are expected to be delivered within 5 - 7 business days from the day shipped. Orders processed from our overseas warehouses take 5 - 7 business days and delivery is within 10 - 25 business days from the day shipped. We do offer express shipping if you want your order delivered faster. Orders are not processed, shipped or delivered on weekends or holidays. 

 If we are experiencing a high volume of orders, epidemic, pandemic or any other unforeseen natural disasters, shipments may be delayed. Please bear with us in any of these circumstances and allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Please Note: Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.

Shipment to P.O. boxes or APO/FPO addresses.

We do not ship to P.O. boxes or APO/FPO addresses

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Returns Policy

Our Return & Refund Policy provides detailed information about procedures for Returns, Refunds or Exchanges your order.